WiseParts
Customer Profile

Transaction History

View quotes, orders, invoices, and outstanding payments for a customer.

Track all transaction history for a customer in one place — from initial quotes through orders, invoices, and outstanding payments.

Quick Overview: Access Quotes, Orders, Invoices, and Due Documents tabs from the customer profile. Filter by date, warehouse, or brand, expand rows for details, and export data.

Transaction Tabs

TabShowsSource
QuotesQuotationsCreated in WiseParts
OrdersOrder historySynced from source system
InvoicesInvoice recordsSynced from source system
Due DocumentsOutstanding paymentsSynced from source system

Tab visibility depends on your organization's settings.

Quotes

View and manage quotations for this customer. Quotes are created in WiseParts and can optionally sync prices and stock availability in real-time with your source system.

Each quote has both a global status and per-line status, letting you track progress at different levels of detail.

Learn more about creating quotes, status workflows, and conversion to orders.

Orders

View the customer's order history with delivery status.

Each order shows order number, date, status, total, and warehouse. Expand to see line items with product details, quantities, prices, and delivery status.

Filtering: Narrow by date range, warehouse, brand, or status.

Tip: Use the brand filter to quickly see if a customer has ordered a specific product line before. Great for "Have you tried our new X?" conversations.
Learn more about order tracking and delivery status.

Invoices

View all invoices issued to the customer.

Each invoice shows invoice number, date, due date, amount, and status. Expand to see line items, tax breakdown, and related order number.

Filtering: Narrow by date range, warehouse, or brand.

Learn more about invoice details and searching by part.

Due Documents

Track outstanding payments and receivables.

A summary widget shows total outstanding, overdue amounts, and current (not yet due) balances. Documents are color-coded: green (not due), yellow (due soon), red (overdue).

Filtering: Narrow by date range, due date range, or document type.

Export: Download for accounts receivable reports or collection follow-ups.

Did you know? The Due Documents export is perfect for collection calls. Filter to overdue items, export the list, and you have a ready-made call sheet with amounts and aging.
Learn more about company-wide outstanding balances and receivables.

Branch Context

When viewing a branch, transaction tabs filter to that branch only. View the main customer for combined data across all locations.

Learn more about managing customers with multiple locations.

Analytics 360

Sales analysis

Quotes

Create price proposals