Integrations
Integration Logs
Monitor integration activity and troubleshoot errors.
View logs from all system integrations to monitor activity and troubleshoot issues.
Quick Overview: Integration logs record every data exchange between WiseParts and your connected systems. Use them to verify successful syncs, diagnose failures, and track API activity.
Accessing Logs
Navigate to Settings > Integration Logs.
Log Information
| Column | Description |
|---|---|
| Date | When event occurred |
| Type | Source System, FTP, Voice, Exporter |
| Endpoint | URL or service |
| Response Time | Request duration |
| Status | Success, Error, Warning, Cached |
Filtering Options
| Filter | Description |
|---|---|
| Date Range | Select start and end dates to narrow results |
| Type | Filter by integration type (Source System, FTP, etc.) |
| Only Errors | Toggle to show only failed requests |
| Search | Find logs by endpoint URL or response content |
Log Details
Expand any entry to view:
- Full request payload (JSON)
- Complete response
- Attached files
Log details are essential for troubleshooting integration issues. Share them with support when reporting problems.